Privacy Policy

Last updated: 2/6/2026

1. Commitment to Privacy

Ludo Australia Pty Ltd ("Ludo," "we," "our," or "us") is committed to protecting your privacy. We comply with the Australian Privacy Principles (APPs) as contained in the Privacy Act 1988 (Cth). This policy details how we handle personal information and your rights regarding that information.

2. Collection and Use of Personal Information

We collect personal information directly from you or through your engagement with our event technology services. We will not use your personal information for purposes other than those for which it was collected, except with your specific permission or where required by law.

We retain personal information only for the necessary period to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

3. Disclosure to Third Parties

We do not disclose or sell your personal information to unrelated third parties under any circumstances.

If it is necessary to disclose your personal information to third parties (such as payment processors or event organizers) to provide our services, we ensure these parties are compliant with the Australian Privacy Principles or subject to similar privacy laws. We will inform you if such disclosure is necessary.

4. Data Security

We utilize robust security measures, including SSL encryption, to store and transfer your personal information securely.

However, please be aware that no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee the absolute security of online transactions or communications sent by electronic means.

5. Cookies and Tracking

Our website and applications may use cookies and other tracking technologies ("Trackers") to enhance your user experience. These may be "first-party" Trackers managed directly by us or "third-party" Trackers enabling services provided by external partners. You can control the use of cookies at the individual browser level.

6. Contact Us

If you have any questions about this privacy policy, require access to your personal information, or wish to make a complaint, please contact us at: privacy@ludo.com.au.